Incident & Crisis Management
Identify, analyze and manage cybersecurity incidents to limit operational impacts.
Key challenges in incident and crisis management
Cyberattacks are becoming increasingly sophisticated and directly impact business continuity. Poor incident and crisis management exposes organizations to a delay in resolving the incident, increasing the impact on the organization and resulting in a loss of business. error in communication strategy and crisis management, amplifies the consequences of the attack. The organization may also expose itself to a non-compliance with regulatory requirements.
Incident & Crisis Management
Effective incident management allows you to:
Detect and respond quickly to cyberattacks
By ensuring a continuous monitoring and a rapid intervention to limit the impacts.
Minimize the impact of incidents on operations
By implementing appropriate procedures and effective crisis management to ensure business continuity.
Our expertise in Incident & Crisis Management
We structure incident and crisis management by 4 main activities :
Cyber Incident Response
Rapid detection and response to attacks to limit their impact
Our solutions
- Deployment of processes for the rapid detection and qualification of incidents
- Automating responses via playbooks and SOAR
- Restoration of critical services in degraded mode
Issues & Challenges
- Resilience → Ensuring business continuity despite cyberattacks
- Effectiveness → Apply a rapid and effective response, reducing recovery times
- Compliance → Ensure the compliance of incident management processes
Related services
- Establishment of intervention teams (CSIRT)
- Incident Handling & Triage
- Deployment of intervention playbooks
- Remediation & Reconstruction
- Investigation via cyber threat intelligence sources
Crisis management
Governance and operational crisis management by coordinating stakeholders
Our solutions
- Development and validation of crisis management plans (BCP/DRP)
- Facilitating multi-stakeholder crisis management teams
- Internal and external communication strategy
Issues & Challenges
- Leadership Awareness → Raising awareness among leaders about the strategic impact of cyber crises
- Challenge: Business Continuity → Maintaining the company's ability to operate during a crisis
- Challenge: Customer Trust → Ensure transparent and controlled management to maintain trust
Related services
- Crisis management planning
- Crisis tests & simulations
- Crisis communication strategy
- Coordination between experts and external parties
- Cyber crisis management and support
Forensics & Investigation
Investigation during cyberattacks to understand their origin, their extent, their real impact, and to prevent their resurgence.
Our solutions
- Application of state-of-the-art incident response investigation methods
- Collection and preservation of evidence in accordance with the chain of custody
- Identification of the attack methods (AM) used by malicious actors.
Issues & Challenges
- Chain of Custody → Guaranteeing the integrity of digital evidence throughout the investigation
- Technical Expertise → Mastering the various forensic analysis techniques adapted to the technologies used by our clients
- Compliance → Ensure that investigations comply with legal and regulatory frameworks
Related services
- Digital Forensics & Incident Response
- Threat Intelligence
- Reconstruction of the attack vectors
- Collection & preservation of digital evidence
